Privacy policy

Privacy Policy

Last Updated: [Insert Date]

This Privacy Policy outlines how Zentix Care ("we", "us", "our", or the "Site") collects, uses, discloses, and protects your personal information when you visit our website at zentixcare.com or interact with our services in any way (collectively, the "Services"). The terms “you” and “your” refer to users, customers, visitors, or any individuals whose data we may collect.

By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using our Services.

1. Updates to This Policy

We may modify this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any revisions will be posted here, and the "Last Updated" date at the top will be adjusted accordingly. Continued use of the Services following updates means you accept those changes.

2. Information We Collect

We collect personal information directly from you, automatically through your use of our Site, and from third parties.

A. Information You Provide

We collect the information you voluntarily share with us, such as:

  • Contact Information: Name, email address, phone number, billing and shipping addresses.

  • Order Details: Purchase history, payment confirmations, and customer support messages.

  • Account Data: Login credentials, security questions, and preferences.

  • Communications: Messages sent to our support team or posted reviews.

B. Information Collected Automatically

When you interact with our Site, we may automatically gather information using cookies and similar technologies, including:

  • IP address, browser type, device data

  • Pages visited, time spent, and actions taken on the Site

  • Referral URLs and clickstream behavior

C. Information from Third Parties

We may receive data from service providers and partners, including:

  • E-commerce platform providers like Shopify

  • Payment gateways for processing transactions

  • Advertising and analytics tools that track engagement or deliver targeted ads

3. How We Use Your Information

We process personal information to:

  • Deliver our products and services, fulfill orders, process payments, handle returns, and provide updates.

  • Communicate with you about orders, account activities, or customer support issues.

  • Improve and personalize the Services, optimize user experience, and enhance performance.

  • Market and advertise via email, SMS, or personalized ads across platforms.

  • Protect our platform from fraud, abuse, or legal violations.

4. Use of Cookies

We use cookies to:

  • Remember your preferences and login status

  • Analyze traffic and user behavior for improvement

  • Display personalized content or advertising

You can manage cookie preferences via your browser settings. However, disabling cookies may impact your experience on the Site.

More details are available at:: https://zentixcare.com

5. How We Share Your Information

We may share your personal data with:

Category of Information Shared With
Contact & Order Info Payment processors, fulfillment services
Usage & Device Info Analytics providers, advertising platforms
Commercial Data Marketing partners, customer support tools

We may also disclose data in the event of a business transfer (e.g., merger), to comply with legal obligations, or to enforce our Terms of Service.

We do not sell your personal information or use sensitive data to infer characteristics about you without your consent.

6. User-Generated Content

Any content you share publicly (like reviews) is accessible to others. We are not responsible for how third parties use such information.

7. Links to Third-Party Sites

Our Site may link to other websites or apps. We are not responsible for their privacy practices or content. Please review their respective privacy policies before engaging.

8. Children’s Privacy

Our Services are not directed at individuals under the age of 16, and we do not knowingly collect information from minors. If you believe a child has provided us with personal data, please contact us to request deletion.

9. Data Security & Retention

We implement security measures to safeguard your data but cannot guarantee complete protection. Please avoid transmitting sensitive data via unsecured channels.

We retain data as long as necessary to:

  • Provide the Services

  • Fulfill legal obligations

  • Resolve disputes and enforce our policies

10. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access personal data we hold about you

  • Correct inaccurate information

  • Delete your personal data

  • Receive a copy of your data in a portable format

  • Withdraw consent for processing where applicable

  • Restrict or object to certain types of processing

  • Appeal decisions we make regarding your data requests

To exercise your rights, contact us at the information provided below. We may need to verify your identity before processing certain requests.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please reach out to:

Zentix Care Support Team


Email: zentixcare@gmail.com

Website: https://zentixcare.com